Question 1

Do you supply materials or work with owner-provided materials?

Accepted Answer

We can supply materials or work with owner-provided materials, depending on the client's preference. We ensure that all materials meet our quality standards.

Question 2

What are your payment schedules and accepted methods?

Accepted Answer

Our payment schedules are typically structured around project milestones. We accept various payment methods including  checks, Zelle and Wire transfers.

Question 3

What warranty do you offer on labor and workmanship?

Accepted Answer

We offer a warranty on our labor and workmanship to ensure client satisfaction. The specifics of the warranty can be discussed during the project planning phase.

Question 4

What types of projects do you handle?

Accepted Answer

We handle residential developments, commercial spaces and renovations. Our expertise covers a broad spectrum of project types to meet diverse client needs.

Question 5

Are you licensed, bonded, and fully insured?

Accepted Answer

Yes, we are licensed, bonded, and fully insured. Our certifications ensure that we meet all regulatory requirements and provide peace of mind to our clients.

Question 6

How long do typical projects take?

Accepted Answer

The duration of a project depends on its scope and complexity. Typical projects can range from a few days to several weeks. Factors such as material availability and weather conditions can affect timelines.

Question 7

What areas do you serve?

Accepted Answer

We serve all of the Washington DC Metro Area.

Question 8

Do you use in-house crews or subcontractors?

Accepted Answer

We use a combination of in-house crews and vetted subcontractors. Our subcontractors are carefully selected based on their expertise and reliability.

Question 9

Can you provide references or past project examples?

Accepted Answer

Yes, we can provide references and examples of past projects upon request. This helps potential clients understand the quality and scope of our work.

Question 10

What types of remodeling, tile, and flooring services do you provide?

Accepted Answer

We offer a wide range of services including home remodeling, restoration, flooring installation, and tile installation. Our team is skilled in various types of flooring such as hardwood, laminate, vinyl, and tile.

Question 11

How far in advance should projects be scheduled?

Accepted Answer

Projects should be scheduled as far in advance as possible to ensure availability. We recommend contacting us several weeks before your desired start date.

Question 12

How do estimates work?

Accepted Answer

Our estimates are based on a thorough assessment of the project requirements. We consider factors such as materials, labor, and project scope to provide an accurate quote.

Question 13

What information is needed to provide a quote?

Accepted Answer

To provide a quote, we need detailed information about the project including dimensions, materials preferences, and any specific requirements or constraints.

Question 14

What certifications do you hold?

Accepted Answer

We are a minority-certified, women-owned business and hold a Class A contractor license. These certifications reflect our commitment to quality and diversity.

Question 15

How are changes handled once a project has started?

Accepted Answer

Changes to a project are managed through change orders. We discuss any modifications with the client and adjust the project plan and budget accordingly.

Question 16

Who is the point of contact during a project?

Accepted Answer

During a project, a dedicated project manager will be your point of contact. They will provide regular updates and address any concerns you may have.

We are insured, bonded, and a Class A Contractor license holder

Frequently asked questions